Case Tracker Ticket

Component ID

802334

Component name

Case Tracker Ticket

Component type

module

Development status

Component security advisory coverage

not-covered

Downloads

1609

Component created

Component changed

Component body

Casetracker Tickets provides a pre-configured content type to use with Case Tracker, Nodes of this content type (casetracker_tickets) are only accesible to:

  • Ticket authors.
  • Users assigned to ticket.
  • Users who have permissions to assign tickets.

This module is useful is you are going to use Case Tracker as the base module for a ticket system. Users probably will not be able to read tickets from other users. You can achieve this by using other Access Control modules, but this method is faster since it doesn't perform an extra query to check if the user have access to the node and you don't have an extra record for each ticket created in your site.

Dependencies: Case Tracker

Credits

Sponsored by: Mojah Media
Developed by: dagmar